Meet our staff

Emily Wheeler

Managing Director

Emily has worked in adult social care for over sixteen years, with both private and public sector organisations. Her career began as a support worker and she has held various management posts before joining Thera East Anglia. Emily is extremely passionate about providing excellent, person-centred support and has experience of delivering Positive Behavioural Support, an area which she is committed to and passionate about.

Kiran Kaur

Service Quality Director

I joined the Camden Society (London) back in September 2021, and was the Service Quality Director for about just over 2 years. Then started as Head of Development in November 2023, for about 9 months working in an equal role. Then I joined Thera East Anglia in September 2024 as a Service Quality Director where I have been enjoying my role, and my experience of having a learning disability.

Keith Page

Executive Assistant

Keith supports the Service Quality Director at TEA. They travel across Thera East Anglia together, meeting the people we support and staff. Meeting people and seeing how we are supporting them to live independent lives is the best part of the job. Keith spent the first 35 years of his life supporting financial services, so what he does now is very different and very rewarding.

Sarah Ross

Personal Assistant

Sarah has been working as PA to the Managing Director of Thera East Anglia for the last year, having previously been a PA within Thera Group since 2006. Sarah enjoys her role of providing support to operational staff and loves the times she is able to get out and meet the people supported and the staff that support them. She is proud to work for a company that really cares about people!

Justin Smith

Operational Manager

Justin has been an Operational Manager with Thera since October 2008. Justin works with teams to ensure that the support we provide is person-centred and a true reflection of Thera’s vision. Justin has been a PROACT SCIPr-UK® Instructor for over 12 years; as well as delivering this training, he helps teams to support people with complex needs. A typical day for Justin would be visiting people in their own homes and helping the people we support by giving ideas to their staff teams so that they can improve the great work they do.

Nick Pooley

Operational Manager

With over 25 years’ experience in Adult Social Care, Nick has worked for Thera East Anglia since September 2015 and loves his job.

Nick is passionate about Thera’s vision and values and considers himself very lucky to work for an organisation that ALWAYS, puts the people it supports at the heart of everything.

In his spare time, he enjoys singing, Padel and spending time on North Norfolk Coast.

Yvette Ferguson

Operational Manager

Yvette joined the team as an Operational Manager in April 2014 and has worked for Thera since September 2008. She has had the pleasure of supporting teams to ensure that we demonstrate our vision and values and provide individually designed, person centred support that meets people's needs. A typical day for Yvette would be visiting people in their own homes and inspiring new ideas within their staff teams so that the staff can improve the great work they do. Yvette says that she enjoys her work immensely.

Terri Dumont

Supported Employment Manager

Terri has been the Employment Support Manager for Thera East Anglia since 2014, first starting her career in social care when she was 19. She leads the employment projects - supporting adults we support to find meaningful employment weather that’s paid or unpaid. Terri first joined Thera because she resonated with the companies’ values and thinks having leaders with lived real experiences is priceless as it shapes the values and direction of the company. She loves the opportunities working for Thera has given her and relishes working within a talented and compassionate team!

Graham Jaffe

Operational Manager

Graham has been with Thera for 14 years, starting as a Support Worker in Cambridgeshire. During his time in the organisation he has held the roles of Senior Support Worker, Team Coordinator and Community Support Leader, before having the opportunity to become Operational Manager in 2022.

Graham is typically out visiting the people we support. He regularly meets our local leaders and support staff to ensure we are delivering excellent person-centred support which leads to people having control over their lives.

Graham is a PROACT-SCIPr-UK® instructor and Positive Behavioural Support coach and this role has allowed him to meet many amazing people.