From Education to Support Work – Allen’s Social Care Career

Posted 12/06/2026

From training to become a primary school teacher to now being a Support Manager at Thera, Allen shares his career story and why “coming to Thera is easily the best thing” he ever did for his career.

Social care wasn’t part of Allen’s original plan. He went to university to become a primary school teacher and quickly realised that it wasn’t what he wanted to do. It was hard to pinpoint exactly what he wanted from his career. He wanted to make a difference to people’s lives, but more directly – as support work allows you to do.

He tried different jobs for a few years before his brother recommended support work. So, he started working as a Relief Support Worker and was instantly hooked.

Pink quotation marks with orange text overlay that reads: I think that what I get out of support work is what I thought I was going to get out of teaching. The ability to work closely with people to really kind of bring people along and help them develop.

He worked at another provider before starting at Thera but he was never able to progress. “Since starting with Thera it’s been like strength to strength.”

Allen joined Thera 12 years ago, after one of the managers (who he’d worked with previously) asked if he was looking for a new role and whether he could help support someone he already knew, who would really benefit from being supported by someone familiar. Allen moved to Thera soon after and hasn’t looked back.

Yellow quotation marks with navy text overlay that reads: Since starting the Relief Support Worker role, I can’t imagine doing anything else now. It was a 
little step down, but it was a good kind of move. And then (from Support Worker) to Team Coordinator to now a level 4, to then a Practice leader, and now a Support Manager. So things are going really, really well.

As a father of a child with learning disabilities, Allen has found a more managerial role has helped his work/life balance whilst still being able to make an impact on the lives of people he supports. He can support people to achieve their outcomes whilst being in a position to make impactful changes.

Pink quotation marks with orange text overlay that reads: The role I’m doing is still improving the lives of people with learning disabilities, which is what I want to do... I think the most rewarding thing really is seeing people achieve things that they wanted to achieve. And sometimes things that they didn’t think they were going to achieve, you know, stuff that seemed impossible at one time. And you just break it down into little steps, little steps, little steps.

Allen also discussed how supporting people to achieve their goals is always a team effort and how rewarding it is to support people to do just that.

Yellow quotation marks with navy text overlay that reads: Just knowing that you were part of that was something really special. And it’s not something that you get out of every job. It’s not something that you get out of many jobs at all.

Allen’s advice for people wanting to start a social care career is: “You need to be the kind of person that gets pleasure from someone else’s success. Your career isn’t about what you’re going to achieve, it’s about what you’re going to help other people achieve.”

When it comes to development, Allen said that, while he had his teaching degree, he had done all his social care qualifications at Thera.

Pink quotation marks with orange text overlay that reads: Now I’ve got a level 3 NVQ, I’ve got a level 4 in health and social care, you know, but all of that was on the job training.

Overall, Allen expresses his joy for his role and how he couldn’t imagine doing anything else but acknowledges that support got him to where he is today.
Yellow quotation marks with navy text overlay that reads: The whole reason that I’m now sitting here talking to you as a Support Manager is the teams of people 
that I’ve worked with. I haven’t got here on my own. Far, far from it. I’ve had brilliant managers and staff who have taught me things that have helped me grow and develop.

Even if you’ve never considered a social care career, if you have a passion for helping others, Thera is the place for you! Find out more about careers at Thera here