Meet Our Staff

Sara Danby

Lead Director

I have over 20 years’ experience in supporting people with learning disabilities in a variety of roles most recently as a Lead Director for The Quality Company.
I have been working alongside people with a learning disability at The Quality Company since 2014.
Having worked directly supporting people for a number of years and with a clear vision for what good support and opportunities for people should look like, I am committed to people having a voice about the support they receive and the important work of independent peer Quality Checking.

Sarah Ross

Personal Assistant

I have been working at The Quality Company since 2006. My current role is PA to the Director. During my time at The Quality Company I have also carried out some work as a Quality Supporter and had the pleasure of meeting some of the amazing people supported at home, in the community and people who have support during the day.
I am always proud to be part of a company enabling people with a learning disability to have a voice about the support they receive.

Julie Karp

Quality Coordinator

I joined The Quality Company as a Quality Co-ordinator for the North and Scotland in August 2021. I have worked in the care sector for many years and, although my expertise and experience are predominantly in mental health, I have also enjoyed working with people with lived experience of learning disabilities and autism during my career.
It is a privilege to have the opportunity to be part of an organisation that supports people to design their own individual support with a means to having greater independence and control of their own lives.
I really enjoy working alongside my Quality Assessor colleagues and I am continually learning, guided by their knowledge and experience. There is a great atmosphere when we all meet-up for Coffee and Catch-up on Friday mornings.
Having someone to talk with who knows what good support should look like is reassuring and inspiring and can empower individuals by enhancing their confidence to embrace opportunities, attain greater independence and lead fulfilling, meaningful lives.
I am proud to be involved and dedicated to supporting people to realise their aspirations, hopes and dreams, have a voice about their support and be at the centre of all we do.

Leanda Keely

Quality Coordinator

Jackie Parker

Quality Coordinator

I began working with The Quality Company in 2019, supporting Quality Assessors with a lived experience of learning disability to complete Quality Checks, which involves checking that people are living their lives as they want to.
My current role as Quality Coordinator involves mentoring and supporting a team of Supporters and Assessors to carry out Quality Checks with people that receive support to live at home, and those that have community based support.
I have over 20 years of experience of working within the Thera Group of companies and have supported people in their own homes to achieve their goals and dreams with a person centred approach, something that I feel is really important for everyone.
I really enjoy my role and feel it is a real privilege to work within The Quality Company team and to be able to meet lots of really inspiring people.

Bex Mercer

Quality Coordinator

I have 16 years’ experience of working in the health and social care sector and enjoyed much of that time directly supporting people in the community. I have been working with The Quality Company since 2020 as a Quality Coordinator. I really enjoy my role which involves working with many inspiring people with a clear vision of what good support looks like and enables people with a learning disability to have a voice.

Diane Dixon

Executive Assistant

I started my working life in secretarial/PA roles before moving on to a career in banking and finance, where I held a number of varied positions at senior level for over 30 years before taking early retirement.
I support Michelle in her role as Executive Chair and am able to give to the Chair my independent commercial and business experience, along with my administrative skills. I was attracted to the role after reading about the vision and ethos of The Quality Company, which I am keen to embrace, and see this change of direction as a new challenge.
Outside of work, I enjoy travelling the world and spending quality time with my husband and family

Liz Callaghan

Project Manager

I have over 30 years’ experience supporting people with learning disabilities along with my lived experience.
I am relatively new to The Quality Company, starting in November 2021, but I have over 7 years’ experience Quality Checking people’s support and services and in Quality Improvements.
I have worked alongside people with a learning disability in my many roles over the years from quality checking to self-advocacy and training.
I believe all people have the right to be treated equally, and over the years I have campaigned for the rights of people with learning disabilities to live a full and ordinary life with good support. I am committed to people having a voice and having choice and control over their lives.
My passion has stemmed from my personal experience as a mother of a son with learning disabilities as well as, and growing up with, an elder sister with learning disabilities.