Getting support

Find out where you can get support, including emergency support.

Whether you are concerned about yourself or a loved one, these mental health charities, organisations and support groups can offer help and guidance.


Support for staff

If you are a staff member at Thera, did you know we have Mental Health First Aiders and a free Employee Assistance Programme? Find out more on our staff health and wellbeing section.



Shout offers confidential 24/7 crisis text support for times when you need immediate assistance.

Text “SHOUT” to 85258 or visit Shout Crisis Text Line


Anxiety UK

Charity providing support if you have been diagnosed with an anxiety condition.

Phone: 03444 775 774 (Monday to Friday, 9.30am to 5.30pm)



Breathing Space (Scotland)

Support, information and guidance on mental health.

Breathing Space is free to phone from a landline and any mobile phone network.

Weekdays: Monday – Thursday 6PM-2AM

Weekend: Friday 6PM – 6 AM

Phone: 0800 83 85 87




CALM is the Campaign Against Living Miserably, for men aged 15 to 35.

Phone: 0800 58 58 58 (daily, 5pm to midnight)



Men’s Health Forum

24/7 stress support for men by text, chat and email.




Promotes the views and needs of people with mental health problems.

Phone: 0300 123 3393 (Monday to Friday, 9am to 6pm)



NHS 111

If you need help urgently but are not at risk of death or serious illness, use the NHS 111 non-emergency advice online.

NHS 111 advice online

Only call 111 if you cannot get help online.

People with hearing loss who use British Sign Language can use the NHS 111 British Sign Language (BSL) service.


NHS 24 (Scotland)

NHS24 is a 24-hour health service for Scotland.

Phone: 111



Rethink Mental Illness

Support and advice for people living with mental illness.

Phone: 0300 5000 927 (Monday to Friday, 9.30am to 4pm)




Confidential support for people experiencing feelings of distress or despair.

Phone: 116 123 (free 24-hour helpline)

Phone (England): 0300 131 7000 (7AM – 11PM)

Text: text FRONTLINE to 85258



SAMH Information Service (Scotland)

Whether you’re seeking support, are looking for more information for you or someone you love, or if you just want to have chat about mental health, we’re here to help.

Available: 9am to 6pm, Monday to Friday

Phone: 0344 800 0550





Emotional support, information and guidance for people affected by mental illness, their families and carers.

Textcare: comfort and care via text message, sent when the person needs it most:

Peer support forum:



Suggest a resource or helpline

Would you like to suggest a resource or helpline that you think would be useful for other people? Please email us at: