History of The Quality Company

Who was The Quality Company?

The Quality Company was a Thera Group company that quality checked support across England and Scotland. The Quality Company was operational between 2007 and 2024.

In 2024 The Quality Company’s staff and services were brought into Thera Trust. We now continue our peer-led quality checking through the Quality and Involvement team in Thera Trust.

What is the history of The Quality Company?

Thera’s first Service Quality Director started in 1999. His job was to assess and report on the quality of support Thera provided. He did this by regularly visiting people supported by Thera, finding out what they thought about their support and telling Thera’s board what he found out.

At this time, Thera supported people in three houses and only during the day. As the Thera company grew, it became more difficult to make visits to all the houses. It was decided that a Quality Development Group should be set up in 2003 to carry forward the quality assessing work. It was decided by the group that Thera should employ people with a learning disability to work as Quality Assessors.

In 2004, the Thera Quality Framework was a finalist in the Community Care Awards. It was a great recognition of the quality of the Framework.

Following the framework, it was decided that a new Thera company should specifically work to ensure quality standards. In 2007, The Quality Company was set up, and they quality checked support provided by Thera companies until 2024.